Consent to the Processing of Personal DataBy submitting a form on the website https://russian-concierge.com/, I freely, voluntarily and in my own interest give my consent to LLC “IpakRus”, TIN 313014797, registered in the Republic of Uzbekistan, hereinafter referred to as the “Operator”, to process my personal data under the terms set out below.
1. General Provisions1.1. This Consent applies to personal data provided by the user through forms on the website, by email, by phone, through messengers or by any other communication channel used to contact LLC “IpakRus”.
1.2. By submitting my personal data, I confirm that I am acting freely, voluntarily and in my own interest, and that the personal data provided by me is accurate and up to date.
1.3. If I provide personal data of third parties, I confirm that I have obtained the necessary consent from such third parties to transfer and process their personal data.
2. Personal Data Subject to ProcessingI give my consent to the processing of the following personal data:
- first name and last name;
- phone number;
- email address;
- country of residence;
- citizenship;
- preferred communication method;
- information contained in my request;
- information about travel plans;
- information related to education, admission or studies;
- information related to employment requests;
- information related to medical support, if such information is provided by me;
- identity document details, if required for the requested service;
- documents and files provided by me for the purpose of receiving services;
- payment-related information, except for full bank card details;
- correspondence with the Operator;
- other information voluntarily provided by me to the Operator.
3. Purposes of Personal Data ProcessingI give my consent to the processing of my personal data for the following purposes:
- receiving and processing my application;
- contacting me by phone, email, messenger or other communication channels;
- providing consultations;
- preparing an individual offer;
- agreeing on the scope, cost, terms and format of services;
- concluding and performing an agreement;
- providing information, consulting, organizational and concierge services;
- arranging travel, accommodation, transfers and related services;
- assisting with education, employment, medical support, business support and travel services;
- preparing, checking and translating documents;
- communicating with third parties involved in the provision of services;
- processing payments;
- processing refund requests, if applicable;
- handling claims, questions and requests;
- improving the quality of services;
- fulfilling legal obligations.
4. Actions Performed with Personal DataI give my consent to the Operator to perform the following actions with my personal data:
- collection;
- recording;
- systematization;
- accumulation;
- storage;
- clarification;
- updating;
- modification;
- use;
- transfer;
- provision;
- access;
- depersonalization;
- blocking;
- deletion;
- destruction.
Personal data may be processed both with and without the use of automated systems.
5. Transfer of Personal Data to Third Parties5.1. I agree that my personal data may be transferred to third parties if such transfer is necessary for the provision of services requested by me.
5.2. Such third parties may include:
- payment providers;
- banks;
- educational institutions;
- medical organizations;
- employers;
- hotels;
- transport companies;
- airlines;
- insurance companies;
- translators;
- guides;
- consultants;
- visa and migration services;
- government authorities;
- contractors and service providers involved in fulfilling my request.
5.3. Personal data shall be transferred only to the extent necessary for the provision of the relevant service.
5.4. The Operator does not sell personal data to third parties.
6. Cross-Border Transfer of Personal DataI agree that, if necessary for the provision of services, my personal data may be transferred to third parties located outside the country of my residence and/or outside the country of registration of the Operator.
Such transfer may be required for travel, education, medical, employment, business or concierge support services.
7. Payment DataWhen paying for services by bank card, payment data is entered on the secure payment page of the payment provider.
The Operator does not receive or store:
- full bank card number;
- CVV/CVC code;
- bank card PIN;
- online banking passwords;
- one-time payment confirmation codes.
Payment data is processed by the payment provider in accordance with the requirements of applicable payment systems and security standards.
8. Validity of ConsentThis Consent is valid from the moment I submit my personal data to the Operator and remains valid until the purposes of personal data processing are achieved or until I withdraw this Consent, unless further processing or storage is required by law, necessary for the performance of an agreement, handling claims or protecting the legitimate interests of the Operator.
9. Withdrawal of ConsentI understand that I have the right to withdraw this Consent at any time by sending a written request to the Operator by email:
zakharov@russianconcierge.ru
After receiving the withdrawal request, the Operator will stop processing my personal data, except in cases where further processing is required by law, necessary for the performance of an existing agreement, handling claims, fulfilling obligations or protecting legitimate interests.
10. ConfirmationBy submitting a form on the website, ticking the consent checkbox, sending a request by email, phone, messenger or otherwise providing my personal data to the Operator, I confirm that:
- I have read and understood this Consent;
- I agree to the processing of my personal data under the terms set out in this Consent;
- I have read the Privacy Policy published on the website;
- I understand the purposes and scope of personal data processing;
- I provide this Consent freely, voluntarily and in my own interest.
11. Operator DetailsFull name:LLC “IpakRus”
TIN:313014797
Country of registration and business activity:Republic of Uzbekistan
Date of registration:May 4, 2026
Main type of activity:Consulting
Director:Ivan Konstantinovich Zakharov
Legal address:NAMANGAN VILOYATI, NAMANGAN SHAHRI, OBINAYOT MFY, AMIR TEMUR KO‘CHASI, 3-UY
Actual address:NAMANGAN VILOYATI, NAMANGAN SHAHRI, OBINAYOT MFY, AMIR TEMUR KO‘CHASI, 3-UY, IT Park resident
Phone numbers:+7 977 586-98-64
+998 502-708-937
Email:zakharov@russianconcierge.ru
Website:https://russian-concierge.com/